Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

Unable to Void Document

Posted on by 2

Good day All

A credit memo was entered, it should have been entered for October, but it went in and was posted today. In order to put it back in for October we attempted to void the document. The machine hung and the user had to end the job. When I print an AR Trial Balance some of the documents are there on the account. I cannot go back in and try to void again. 

I am now getting a message a 'save operation on 'RM_Distribution_Work' has created a duplicate key'. 

 Regards,

Rosemary

*This post is locked for comments

  • Rosemary Profile Picture
    Rosemary 2 on at
    RE: Unable to Void Document

    Hi,

    Yes it has and yes I do have access to the system.

  • Bill Campbell Profile Picture
    Bill Campbell 22,647 on at
    RE: Unable to Void Document

    Rosemary, have you been able to re-gain access to your system ?  I know it has been some time - but just wanted to know where you might be on this matter?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans