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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Cannot install R3 repo...
Microsoft Dynamics AX (Archived)

Cannot install R3 reporting extensions due to Ax Installer crashing

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Posted on by SergiPB 587

When I try to install the reporting extensions the AxInstaller crashes just after after performing post installations step . I am running SQL 2012 SP2, Windows server 201R2 with current updates. The iso has been extracted and setup is ran as installer.

Clean compile and CIL, all service accounts are valid. I can get to the report server config utility with no issues, and run <server>/Reports an <server>/ReportServer pages with no errors.

 

I have downloaded the Ax2012R3 iso and the same issue persists.

 

Suggestions?

 

The error is:

Faulting application name: AxSetup.exe, version: 6.3.164.0, time stamp: 0x533f5e41

Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737

Exception code: 0xe053534f

Fault offset: 0x0000000000008b9c

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

Faulting package full name: %14

Faulting package-relative application ID: %15

 

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Anything in the installation log ?

  • cpironmo Profile Picture
    cpironmo 2 on at

    MAJOR BUMP!

    Hit this issue when building a fresh development installation twice!

    The log shows only one issue:

    2015-10-14 15:05:58Z Performing a service status check for prerequisite 'Application Object Server (AOS) Services WSDL URI accessible'.

    2015-10-14 15:06:24Z Check succeeded.

    2015-10-14 15:06:24Z services check failed

    Just think the last line is important but there is not really an info as with the other checks it does.

    When I navigate to the bottom of the log file is ends on the statement:

    2015-10-14 15:06:36Z === Starting execution phase ===

    2015-10-14 15:06:36Z Executing 'Reporting Services extensions' this pass.

    2015-10-14 15:06:36Z Reporting Services extensions

    2015-10-14 15:06:36Z Queueing for installation: Components

    2015-10-14 15:06:36Z Component installation task completed successfully.

    2015-10-14 15:06:36Z === Setting up Components ===

    2015-10-14 15:06:36Z Checking the following prerequisites:

    2015-10-14 15:06:36Z Common Property Install Path set to 'C:\Program Files\Microsoft Dynamics AX\60'.

    2015-10-14 15:06:36Z Installation Path retrieved from registry. Value: 'C:\Program Files\Microsoft Dynamics AX\60'

    2015-10-14 15:06:36Z Running Msiexec.exe with these parms:  /i "B:\Media\Dynamics AX 2012 R3\DVD\MSI\Components64\Components64.msi" /qb! /l*v "C:\Program Files\Microsoft Dynamics AX\60\Setup Logs\2015-10-14 15-02-30\Components64 Log.txt" DIRECTEXECUTE=1 /norestart INSTALLDIR="C:\Program Files\Microsoft Dynamics AX\60" INSTALLDIR32="C:\Program Files (x86)\Microsoft Dynamics AX\60" ADDLOCAL="ReportingServicesExtensions,ModelManagement,ClientConfig"

    2015-10-14 15:06:36Z Running synchronously.

    2015-10-14 15:06:50Z Common Property Install Path set to 'C:\Program Files\Microsoft Dynamics AX\60'.

    2015-10-14 15:06:50Z Installation Path retrieved from registry. Value: 'C:\Program Files\Microsoft Dynamics AX\60'

    2015-10-14 15:06:50Z === Applying Updates to components ====

    2015-10-14 15:06:50Z Searching for updates...

    2015-10-14 15:06:56Z No applicable updates were found.

    2015-10-14 15:06:57Z Checking if Client SDK call to generate WCF configuration is required ...

    2015-10-14 15:06:57Z Skipping call to client SDK API. WCF settings already present in the registry.

    2015-10-14 15:06:57Z Client SDK Call done.

    2015-10-14 15:06:57Z === Setting up Reporting Services extensions ===

    2015-10-14 15:06:57Z Verifying the credentials for the Microsoft Dynamics AX .NET Business Connector proxy.

    2015-10-14 15:06:57Z Back up the SQL Server Reporting Services encryption key.

    2015-10-14 15:06:57Z Writing the encryption key file to C:\Users\axi\AppData\Local\Temp\tmpFB3A.tmp.

    2015-10-14 15:06:57Z The SQL Server Reporting Services service ReportServer was stopped successfully.

    2015-10-14 15:06:57Z Setting the SQL Server Reporting Services service account to the Microsoft Dynamics AX .Net Business Connector account.

    2015-10-14 15:06:57Z Generating database rights script.

    2015-10-14 15:06:57Z Opening connection to the database using the connection string server=MSDAX2012R3CU9;Integrated Security=SSPI.

    2015-10-14 15:06:57Z Writing the database rights script to C:\Users\axi\AppData\Local\Temp\tmpFCA2.tmp.

    2015-10-14 15:06:57Z Executing database rights script.

    I've tried everything imaginable, rebuilding CIL, redeploying BIServices service group, adding bcp, aos and install account into local admins, into SSRS Manager as System admins.

    I get no error just the setup application closing. So not sure what else I have to go on.

    Any suggestions would be massively appreciated.

    Thanks in advance.

    Chris

  • Community Member Profile Picture
    Community Member on at

    nothing in the event viewer ?

  • nunomaia Profile Picture
    nunomaia 25 Moderator on at

    Do you have installed CU2 for SQL 2012 SP2 ?

  • Michal Lisowski Profile Picture
    Michal Lisowski 10 on at

    I have encountered exactly the same issue. Any hints on how to resolve it?

    Thanks,

    Michal

  • Suggested answer
    Luan Nguyen Profile Picture
    Luan Nguyen 689 on at

    Hi,

    have you ever installed reporting extensions on this Server before?

    If yes, please remove as first.

    Base on your Error, I think because of miss match Verison of AX, current AX verison is R3 original and reporting extensions that you are installing is R3 CU9, check version again and let us know.

    Base on your log file, I didn't catch anything. Please go to installation log file and search "error" keyword.

    This is installation process, You dont need to do CIL

  • Tremor Olaes Profile Picture
    Tremor Olaes 2,147 on at

    Same problem for me.

  • Community Member Profile Picture
    Community Member on at

    Hi All,

    I am also facing same issue. Please share any views on the same.

    dynamicsaxsetuplog

    Performing a service status check for prerequisite 'Application Object Server (AOS) Services WSDL URI accessible'.
    Check succeeded.
    services check failed == this is causing issue

    Regd,

    Pandu.

  • Community Member Profile Picture
    Community Member on at

    Hi,

    Please let me know how you resolve this issue.

    Thanks.

    Pandu.

  • Community Member Profile Picture
    Community Member on at

    Hi Chris Ironmonger,

    have you resolved the above issue?

    Regd,

    Pandu

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