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External User - What about Microsoft 365 Licence ( Office 365,OneDrive,Power bi ,etc...)

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Posted on by Julien NC

45

Hi,

I have an External user :

- his tenant is based on Asia

- He has a MS 365 Subscription ( Office 365 ) and Power BI licence on his Tenant

This External user have been invited in a Tenant based in France.

I have encountered this problem :

-Not possible to use Mail account to send document -> getting error

The workaround is to use the SMTP configuration, and it's working like that.

- Is not possible to use the OneDrive connection features.

- The Power BI account used is the Power bi account in the invited tenant( France ) , and not in the user account ( Asia)

So with a Free account in the French tenant, whereas he has a Pro Licence in his tenant ( Asia )

So seems that an External User, can't have all the subscription working within the tenant who is invited.

I though that you could Bring Your Own Licence in BC tenant ....

External user Doesn't a good experience with the other Offce 365 features ....they don't work at all.

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YUN ZHU 77,925 Super User 2025 Season 1 on at

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RE: External User - What about Microsoft 365 Licence ( Office 365,OneDrive,Power bi ,etc...)

Hi, I have also noticed this problem. When connecting with other product, the Tenant where the account is located will be the main one. Many functions will jump to their own Tenant.

I don't have a good solution so far, hope other experts can give you better advice.

Thanks.

ZHU
Julien NC 45 on at

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RE: External User - What about Microsoft 365 Licence ( Office 365,OneDrive,Power bi ,etc...)

Hi,

The External User has a BC Licence Assigned , not an Accountant One.
Suggested answer

Inge M. Bruvik 997 Moderator on at

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RE: External User - What about Microsoft 365 Licence ( Office 365,OneDrive,Power bi ,etc...)

Have you assigned a BC license to the user or are the user invited as an external accountant?

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