Problems with my Custom email Templates in Dynamics marketing

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Posted on by Camilla Larsson

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Hi,

I have a custom Email Template, created with HTML in Dynamics 365 marketing.. It has been working fine until the latest update. Now I have noticed several bugs and are wondering if anyone else has faced the same problem?

1. I am not able to view Preview. An workaround for that is that I can do a change in the HTML and save it, and the Preview appear.

2. When I drag an Item in to my Email, it can be anything, a text, image or a content block. Go to preview, and go back, the changes that I have created are now gone.

3. The button in Outlook looks bad and missing the text.

I have reported it to Microsoft support, but they have not find out what this can be :(. My client are not able to use this application now, and I really hope someone can help me.

Camilla

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mauro mar Microsoft Employee on at

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Hello Camilla,

too bad you are stuck. Can we connect offline via email so that we can get to the bottom of this issue?

thanks

M

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Camilla Larsson 235 on at

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Hi and thank you.

I will get some help from Microsoft for this now :)

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