Problems with my Custom email Templates in Dynamics marketing

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Posted on by Camilla Larsson

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Hi,

I have a custom Email Template, created with HTML in Dynamics 365 marketing.. It has been working fine until the latest update. Now I have noticed several bugs and are wondering if anyone else has faced the same problem?

1. I am not able to view Preview. An workaround for that is that I can do a change in the HTML and save it, and the Preview appear.

2. When I drag an Item in to my Email, it can be anything, a text, image or a content block. Go to preview, and go back, the changes that I have created are now gone.

3. The button in Outlook looks bad and missing the text.

I have reported it to Microsoft support, but they have not find out what this can be :(. My client are not able to use this application now, and I really hope someone can help me.

Camilla

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Camilla Larsson 235 on at

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RE: Problems with my Custom email Templates in Dynamics marketing

Hi and thank you.

I will get some help from Microsoft for this now :)
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mauro mar on at

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RE: Problems with my Custom email Templates in Dynamics marketing

Hello Camilla,

too bad you are stuck. Can we connect offline via email so that we can get to the bottom of this issue?

thanks

M