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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / split tender payments
Microsoft Dynamics RMS (Archived)

split tender payments

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Posted on by Community Member Microsoft Employee

not sure if this was answered.before

 

if you have let's say..

total 100$

 

split in debit/ visa..

debit for 50$ AUTHORIZED.

visa for 50$ DECLINED...

do you want to retry ? (yes)

RMS SHOULD pass the debit and RE AUTH another visa or something... deduct the first 50$ that passed trought DEBIT...

 

FAIL !!! it will re ask for both tenders... if you put 0 in debut, well you can't advance... since not in balance...so your stuck with doing a manual REFUND to the first payment method that passed.. until both do...

 

is this normal ?

i'm about to write a mod to my return limit plugin, to block multiple tenders completely and force CASHIERS to use LAYAWAY to process 2+ payment methods...

 

 

 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: split tender payments

    yes but it's a beta (im only one on it for 1 year now) and they aren't working on it it seems.

    I can't revert back to the stable as it's not EMV capable, this one is

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    RE: split tender payments

    Doesn't Moneris have their own add-on to work with RMS?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: split tender payments

    actually

    i thought it was tables, it's columns, i have those.. so i'm ok at FP2,

    visanetauthorisation is empty.

    so i guess visanet is not being used, as we use moneris, which have ALOT of probs with this, i guess ill write a hook to BLOCK split tenders on non cash

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: split tender payments

    im running 2.0.1005

    this clearly states all is needed in FP2, that all is needed is hotfix

    this includes SP4 right ?

    if I look at tables I don't see ResponseApprovedAmount  nor ResponseCardLevel

    and im running FP2.. I guess ill put SP4 reput FP2

    FROM SP4

    New Features in Service Pack 4

    Support for Partial Authorization – Payments made by credit card, debit card, or gift card will be partially approved instead of declined if there are insufficient funds on the card to complete the transaction. The customer will have the option to approve or deny the partial authorization. When it is approved, the customer will be able to submit another payment method for the remaining due amount.

    Authorization Reversal – When a cardholder decides not to continue with a transaction or when a cashier voids a card transaction that has not yet settled, the authorization is reversed instead of returned. This removes the authorization and restores the available balance on the customer's card.

    New Database Columns – Two new columns, ResponseApprovedAmount and ResponseCardLevel, have been added to the VisaNetAuthorization table.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: split tender payments

    this is still happening , anyway to fix this ?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: split tender payments

    running 2.0.1002

    and later dont fix this

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: split tender payments

    Did you upgrade the RMS to latest version. This issue was addressed in SP4.

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