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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / communication protocol...
Small and medium business | Business Central, N...
Suggested Answer

communication protocol mismatch between the client and the server.

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Posted on by CLOUDEAGLE 12

Hi Experts,

I have changed the credential type to NavUserPassword in my 2019 version Business Central.

But after completing all the steps mentioned here, I'm getting the following error in the web client. Please help me

pastedimage1681994052487v1.png


I have changed in the ClientServicesCredentialType to NavUserPassword in navsettings.json file but still getting this error.

  • Suggested answer
    Cynthia Priebe, MCT, MCP Profile Picture
    Cynthia Priebe, MCT... 203 on at

    Have you tried logging in from an inprivate or incognito browser?

  • CLOUDEAGLE Profile Picture
    CLOUDEAGLE 12 on at

    Yes, I did with incognito but still getting the same error

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