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Service | Customer Service, Contact Center, Fie...
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Where can I find the Related Article Entity information?

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Posted on by 28

In Knowledge article publication, we have the following feature.

Related Article: Associate the current article with one or more similar articles that are stored in Dynamics 365. Related articles can be viewed from the Related Articles record in the Related Information pane on the Summary tab.

If we wanted to find in which entity or where the information is stored for an article, how to find this information through "Advanced Find" or PowerBI (Entity level information).

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  • Suggested answer
    Adrian Begovich Profile Picture
    1,027 Moderator on at

    Hi DynoMo,

    For Knowledge articles records, select an article and go to the Summary tab to view the Related Information panel. Here you can view Related versions, Related translations, Related categories, Related articles, and Related products for an article.

    The knowledgearticle entity contains the data you are looking for.

  • JustRhonda Profile Picture
    99 on at
    Were you able to find a solution?

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