Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Answered

Microsoft warehouse management application froze during cycle

(0) ShareShare
ReportReport
Posted on by 113

Hi Experts,

We are experiencing an issue with our Advanced warehouse management application.

At first, we couldn't log in to the application, but now it freezes during the cycle.

The issue started after a code change.

Does anyone know how to fix this problem?

  • NavidNoori Profile Picture
    NavidNoori 113 on at
    RE: Microsoft warehouse management application froze during cycle

    The issue affected all of our users and was eventually resolved. Microsoft identified that the problem was caused by customization that was blocking the SQL queries."

  • Kirk Anger Profile Picture
    Kirk Anger 50 on at
    RE: Microsoft warehouse management application froze during cycle

    Hi Navid, 

    Is it frozen for all users, or just one? If it's just one, you should be able to end the session of the user that is stuck from Work User Sessions.

    If it's frozen / freezing for all, I would suggest rolling back the code change (assuming it's custom code).

    Cheers, 

    Kirk

  • RE: Microsoft warehouse management application froze during cycle

    Hi,

    you should try to clean up the user and WHS mobile log:

    2023_2D00_04_2D00_12-09_5F00_49_5F00_20_2D00_Dashboard-_2D002D00_-Finance-and-Operations-_2D00_-Warehouse-Cleanup-log.png

  • Verified answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    RE: Microsoft warehouse management application froze during cycle

    Hi Navid,

    You may be able to try changing the code back, or see the link below, there is a related issue. Or you can re-enable the application as described in the link.

    (+) Warehouse Mobile App Customization in D365 freeze out - Dynamics 365 Supply Chain Management Forum Community Forum

    Enabling the WMS Mobile Application in Dynamics 365 for Finance and Operations – Tips for Learning Dynamics 365 for Finance & Operations (scmjourney.com)

    Best Regards,

    Hana

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,407 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans