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prevent more than one record at events or event sessions

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Posted on by 30

I need to prevent a contact from registering more than once in the same session or event

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: prevent more than one record at events or event sessions

    Hi jefersondc,

    If you had found any answer helped, please kindly mark as verified to close the thread, it would be really appreciated.

    223.JPG

    Regards,

    Clofly

  • jefersondc Profile Picture
    jefersondc 30 on at
    RE: prevent more than one record at events or event sessions

    Thank you for your help

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: prevent more than one record at events or event sessions

    Hi jefersondc,

    By default system will recognize each event registration as unique record.

    A workaround is that you could combine "Contact" field and "Event" field of Event Registration entity as an alternate key to make each event registration as unique.

    (Advanced Settings(top right gear icon) > Settings > Customization > Customize the System > Keys > Event Registration > Key)

    22.JPG

    If contact registers event again, the new record will be prevented by system due to values of contact and event field are same.

    Regards,

    Clofly

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