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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Facing Connection Time...
Customer experience | Sales, Customer Insights,...
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Facing Connection Timeout Issue while importing data into CRM Dynamics through SSIS

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Posted on by Community Member

Source:- MySQL DB (Connected through ODBC Connector)

Destination:- Dynamics 365 Online (Connected through Script Component using OrganizationService object)

While importing the data from source to destination, I am getting following runtime error at random instances:

What can be the reason for such an error? Is there any solution to resolve it?

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  • edmunch Profile Picture
    edmunch on at
    RE: Facing Connection Timeout Issue while importing data into CRM Dynamics through SSIS

    Could you be running into some sort of limitations?  Have you looked at the Microsoft API limits article?

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/api-limits

  • PhilipK Profile Picture
    PhilipK 613 on at
    RE: Facing Connection Timeout Issue while importing data into CRM Dynamics through SSIS

    Hi ShwetaDalal.

    I would start with identifying which entities your updating data against and then see if you have any customized code(SDK message processing steps).
    Depending on what they(if exist) do, you might need to temporarily disable them during the data import.

    Best regards.
    Philip


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