Issue in Dynamics CRM Auto Numbering

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Posted on by Rahul G J

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Hi All,

I am using the OOB Auto numbering feature for CASE Entity. I have customized the prefix as per requirement. Everything seems to work fine.

The issue I am facing is Customized prefix for auto numbering is getting reverted back to CAS i.e. OOB default behavior.

The is happening automatically without any human Intervention. I am not sure as to why/how this is happening. kindly let me know if anyone else have faced the same issue or have any solution to this.

Thanks

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Rahul G J 605 on at

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RE: Issue in Dynamics CRM Auto Numbering

Latest version of CRM, Auto Update is enabled. It is 9.0
Aric Levin 30,188 on at

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RE: Issue in Dynamics CRM Auto Numbering

What version of CRM Online are you using? 8.2 or 9.0?
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Shidin Haridas 3,497 on at

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RE: Issue in Dynamics CRM Auto Numbering

Can you customize the auto-numbering using the AutoNumber Manager in the XRM Toolbox?
Rahul G J 605 on at

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RE: Issue in Dynamics CRM Auto Numbering

We have customized in System Administration.
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Shidin Haridas 3,497 on at

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RE: Issue in Dynamics CRM Auto Numbering

How did you customise the prefix?

Can you verify the auto-numbering using the AutoNumber Manager in the XRM Toolbox?