Skip to main content

Notifications

Microsoft Dynamics SL (Archived)

FRx WebPort Drilldown YTD Column Period 12 Last Record Incorrect

Posted on by Microsoft Employee

Very odd issue here.

In every FRx WebPort Report in which I drilldown by account/subaccount, the YTD Period 12 final record has the wrong total.

It does not foot the months correctly.  It is always the last record in Period 12 whether there are 1, 2, 3 records, etc and it is the only YTD total that is incorrect.

I hope someone else has seen this before.

 

Thanks,

Chuck

*This post is locked for comments

  • Leahs Profile Picture
    Leahs on at
    RE: FRx WebPort Drilldown YTD Column Period 12 Last Record Incorrect

    Hello Chuck,

    Is the Period 12 total for the YTD column different from the result of the generated FRX Catalogs total?

    Does the issue occur on all reports?

    Does the same issue occur for a simplified Catalog, with 1 or 2 accounts, 1 or 2 Columns and no tree?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: FRx WebPort Drilldown YTD Column Period 12 Last Record Incorrect

    Leahs

    Thanks for your help above.

    We are only seeing the issue in WebPort.

    There is no issue in Report Designer.

    Thanks,

    Chuck

  • Leahs Profile Picture
    Leahs on at
    RE: FRx WebPort Drilldown YTD Column Period 12 Last Record Incorrect

    I understand when drilling into the account level of the generated report you are not seeing the expected data.  The generated results do not summarize to the total results.  Periodic Columns will show the transaction details.  YTD columns are not intended to show transaction details, insure the data being reviewed when drilling in is the account level.

    To further narrow in on the issue create a simplified catalog.

    a) Create a new row with 1 or 2 accounts.

    b) Create a column with a Desc, GL/Periodic and GL/YTD

    c) Create a new catalog and generate.

    d)  Does the issue still occur?

    e)  Does the issue occur in WebPort and Report Designer

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans