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Customer experience | Sales, Customer Insights,...
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Why cant i install Dynamics Sales?

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Posted on by 20

Hello,

Topic says it allready..

is it a licence problem or a missundertanding from my side?
When i try to deploy a new environment i only get the following options, but only "Project Operations" can be checked:

pastedimage1674741035194v1.png

Thanks for any help
Yves

I have the same question (0)
  • Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi,

    Which license you are using?

  • YSK Profile Picture
    20 on at

    Hello Pradeep,

    this licence: Dynamics 365 Customer Engagement Plan

    Thanks,

    Yves

  • Pradeep Rai Profile Picture
    5,489 Moderator on at

    Strange. It should allows you create.

    I guess Microsoft support ticket will be the best fit. Please create one support ticket.

  • Suggested answer
    Naveen Ganeshe Profile Picture
    3,397 User Group Leader on at

    Hi YSK,

    In order to install the Sales app, you must have a sales enterprise or pro license until and unless you are setting up a trial environment.

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