Hi,
Is the below possible the client have changed systems the balances were brought forward with the intention of accounting for movements in GP. After a few months, this process was abandoned but the balances have never been written off.
My query is whether it is possible to do a mass write-off in GP of these balances since there are 1,679 balances which would obviously therefore be extremely tedious to do it on an individual basis.
I have already tried the write off process in GP but i get the error of no document were found matching the criteria selected. I think this is because in GP there are no transactions related to this since only balances were imported.
Thanks and regards,
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