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Dynamics 365 Community / Forums / Microsoft Dynamics CRM forum / Removing Email Prefix ...
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Removing Email Prefix from Sending Email from CRM

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Posted on by Win Mya 30
Hello
 
I've a support mailbox which enabled incoming and outgoing emails for Automatic Case Creation. There is auto prefix for when sending emails from CRM.
 
I know there is a setting for removing but If I remove, there might be impact for Automatic Case Creation, Old Cases, New Cases?
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