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Microsoft Dynamics CRM (Archived)

ISH - Field Service Work Orders

Posted on by Microsoft Employee

Hello,

Has anybody been successful with having the 'work order' entity usable within the Interactive Service Hub?

We've attempted to use this entity for dashboard workflow purposes however we continually are receiving errors within the form itself.

I'm including the error down below:

There was an error with this field's customized event.

Field: window

Event: command

Method: FieldOneSkyUtils.Form.EnableLegacyScheduleAssistantButton

Error: Cannot read property 'retrieveMultipleRecordsSync' of undefined

TypeError: Cannot read property 'retrieveMultipleRecordsSync' of undefined

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: ISH - Field Service Work Orders

    Hi,

    I think you should check user security roles.

    Hope this helps

    Vlad

    http://dynamicalabs.com/

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