web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Create Real Time Marketing Event Trigger

(0) ShareShare
ReportReport
Posted on by 5

Dear Marketing Experts,

An event trigger "Incident created" is already existing by default. What I would like to do is to create an event trigger "Incident status update". Does anybody know how to create such an event trigger?

Thanks in advance!

JP 

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,060 on at
    RE: Create Real Time Marketing Event Trigger

    Hi JP,

    Please refer to the following documentation.

    Custom event triggers in real-time marketing (Dynamics 365 Marketing) | Microsoft Docs

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daniyal Khaleel Profile Picture

Daniyal Khaleel 156

#2
DAnny3211 Profile Picture

DAnny3211 89

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 74 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans