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Finance | Project Operations, Human Resources, ...
Suggested Answer

Vendor pending invoice posting issue

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Posted on by 30

Hi all,

During Vendor pending invoice posting, I got below error "The state of the source document or source document line could not be updated." in specific vendor invoice only. Not able to post.

Kindly suggest me , how will resolve this issue.

thanks!

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    Have you updated the match status of your invoice?

    Best regards,

    Ludwig

  • @rp@n Profile Picture
    30 on at

    hi Ludwig,

    Kindly elaborate me please what to update and where to update? So, that i will check.

    thanks!

  • @rp@n Profile Picture
    30 on at

    Hi Ludwig,

    I have checked, the value in matchStatus column in VendInvoiceInfoTable. It is blank for this particular invoice. Kindly let me know what to update?

  • @rp@n Profile Picture
    30 on at

    Hi Ludwig,

    I have checked the enum "VendInvoiceMatchStatus" and having 2 options

    Not waiting

    Waiting

    in MatchStatus field

    Kindly let me know

    1. what value to update in match status?

    2. what is the use of match status ?

    please give me more shed on this.

    thanks!

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    There should be a match product receipt button. Depending on your setup, you must complete this matching.

    What you can check in addition is the review tab and the policy violations to check if there is something visible there.

    Best regards,

    Ludwig

  • @rp@n Profile Picture
    30 on at

    thanks Ludwig,

    As suggested, i have done the process ( match product receipt button) - Got below message

    6404.J1.jpg

    and also i have checked "Policy violation" - Nothing is there.

    but, still getting same error while posting

    Note -  In the particular Purchase order I have checked, they NOT YET DONE PRODUCT RECEIPT.

    Is this reason we got the error?

    please give me more shed on this.

    thanks!

  • BanuReddy Profile Picture
    287 on at

    Hi, 

    Does that vendor invoice has a procurement category in it? 

    If it has a procurement category then check all the project details have value in them. 

    6862.ax.JPG

  • @rp@n Profile Picture
    30 on at

    hi Banu,

    pls find the below snapshots

    5531.J2.jpg

    5340.j3.jpg

    It does not have Procreument category.

    Note - Kindly let me know why this issue is happened ? I mean is it functional issue ( setup related or any process issue) or technical issue?

    Kindly confirm pls. Based on that I will proceed further

    Pls give me more shed on this,

    thansk!

  • @rp@n Profile Picture
    30 on at

    Hi Ludwig/ Banu

    As suggested, I will provide the outputs accordingly.

    Kindly let me know how will resolved the issue?

    pls give me more shed on this

    thanks!

  • @rp@n Profile Picture
    30 on at

    Hi Ludwig,

    Kindly help me on this.

    Thanks!

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