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Microsoft Dynamics CRM (Archived)

Resource Scheduling

Posted on by 10,328

We are trying to set up Project Service so that our custom Entities can be downloaded to Outlook

We have 3 environments

1 has the following option (sync resource bookings)

FC05833D.PNG

The other 2 which are both 8.2 and have the same solution package numbers for Project Service and Field Service do not have the option

no-button.png

Is there any setup steps missing?

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  • RE: Resource Scheduling

    I am also having this problem - did either of you manage to find a solution?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Resource Scheduling

    Hi Mark

    Did you ever find out how to resolve the above issue? I am having the same issue on all of my instances (resource syncing option is not visible)

    Thanks.

  • ThomasN Profile Picture
    ThomasN 3,190 on at
    RE: Resource Scheduling

    Hey Mark,

    This is interesting. I checked my Online 8.2 sites and they have the personal option for resource booking. I have not seen this drop but for sure seems there is installation step missing. Did you setup these environments separate from requesting a project service instance provisioned?

    Just wondering if with the new 365 online provisioning of instances will the manual import of those solutions no longer work. Let me know.

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