RM Statements Zero Balance but still printing

(0) Share

Report

Posted on by Charles Abetz

935

Hi All

I have this issue where I am trying to restrict the printing of the RM Statement report when there is no activity and zero balance due (ie: in the Print Receivables Statements report options window I have unselected the No Activity and Zero Balance Due) but it is still printing the report with a line about the BBF which is zero as well?

I am confused and not sure where to look to see why this is not working as it should?

Kind Regards

Charles

*This post is locked for comments

I have the same question (0)

All responses (5)

Answers (1)

Community Member on at

Like (0)

Report

Hi Charles,

Thanks for the question. With the RM statement fully paid transactions, that are in an open status, will still print even though they have a $0 balance. The way the report is designed any records that are in the open table will print on the statement.

If you run paid transaction removal the fully applied documents will move to history and will no longer print using these printing options.

Please let me know if you would like any additional information on this issue.

Regards

Rob

Was this reply helpful? Yes No
Belinda Allen 2,652 on at

Like (0)

Report

Charles,

You should look to see if you have "Current Paid-In-Full" selected. To completely elimiate all zero balance statements, you need to NOT select:

-Current Paid-In-Full

-No Activity

-Zero Balance Due

Here is a link to a previous blog posting where I review "period end procedures" for Receivables.

Was this reply helpful? Yes No
Verified answer

Charles Abetz 935 on at

Like (0)

Report

The actual problem was that there was still a balance on the account ie: 0.00001 so GP still picked it up as not paid.

Thanks for you help, it got me looking in the right direction.

Was this reply helpful? Yes No
Belinda Allen 2,652 on at

Like (0)

Report

Ah yes, this can be truly annoying. I've included 2 mblog posings to help you here. The first talks about the the "Write-off" feature vs. entering Credit Memos. The second shows how to let GP help you with Write-offs, without entering them 1 at a time.

saci.com/.../Dynamics-GP-Writeoff-vs-Credit-Memo

saci.com/.../Write-me-off-in-Dynamics-GP

Was this reply helpful? Yes No
HasibRahman 325 on at

Like (0)

Report

Hi charles,

Even i m facing the same issue, i would like to know how did you fix this issue ?

Was this reply helpful? Yes No