How to find completed sales orders

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Posted on by Anita75

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Hi All,

In business central we use a process steps, Order---> Shipment ---> Invoice to complete a sales order. However after the completion of all lines in a sales order, that order is not visible anymore. If this is by design then the issue is in most companies, sales order confirmation acts as a contract between the company and the end customer and as such we need to review the original agreement. Not sure if I'm missing something here.

Thanks

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Dynamics 365 Business Central

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Anita75 1,159 on at

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RE: How to find completed sales orders

This looks like the best option. However I'm struggling to understand the logic of this design as no other ERP software I've worked with deletes completed sales/purchase orders.

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Teddy Herryanto (Th... 14,031 Super User 2025 Season 2 on at

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RE: How to find completed sales orders

Once sales order is fully shipped and invoiced, the sales order will be automatically deleted. This is by design.

If you want to keep a record, you can send it to archive.

There is an auto archive function in Sales & Receivables Setup as well to automatically archive the sales order upon deletion.

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