MPOS 2012 R3 Activation Error DA3001 with logon error

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Hi all,

I'm having issues activating out test (non-Contoso) environment MPOS all distribution schedules are syncing without issues but on activation we receive DA3001 error

Our RetailServer/v1/$metadata returns the metadata perfectly and we are running on a sefl signed certificate created in IIS

Within the even viewer we have the following errors

The Retail Server Request with request id '###############' and request url 'https://######:#####/###RetailServer/LogOn' failed. Error: .

Dynamics-Error: LoginViewModel ActivateDevice Logon failed
ErrorMessage: ;
ErrorCode: string_29278;
ErrorObject: '{"_canRetry":false,"_errorCode":"string_29278","_errorMessage":"","_commerceException":null,"_formatData":[],"_extraData":null,"_clientErrorCode":"","_errorMessageDetails":[]}' 1580382033617mS

The Retail Server Request with request id '###############' and request url 'https://######:#####/###RetailServer//LogOff' failed. Error: .

Is this config related? of connection to the retailserver access?

many thanks

Alex

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ToddB Microsoft Employee on at

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Hi Alex,

Sorry for the delay but I just saw your post.

If you have not resolved this already, I would recommend using Fiddler, or a similar tool, to verify that the call goes out, on the right URL and port, and check to see what HTTP response you get.

Hopefully this helps.

Support Escalation Engineer / Microsoft Dynamics 365 Commerce

North America Customer Services and Support

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Community Member on at

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Hi ToddB,

Yes I used fiddler which enabled me to accept the certification warning and continue.

I'm now currently working with our IT teams to get a domain trusted certificate, as the self signed certification fails to authenticate through AX MPOS application.

As stated above the url and port are all ok "RetailServer/v1/$metadata returns the metadata perfectly and we are running on a self signed certificate created in IIS"

Many Thanks

Alex

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