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ADCS service error 7031

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We have moved to version 23.5 of Microsoft dynamics Business Central
Without any particular reason and without any particular recurrence, it happens that the ADCS service fails with the following message:
"The Microsoft Dynamics 365 Business Central Server service [PROD_ADCS] has stopped unexpectedly. This issue has occurred 1 time(s). The following corrective actions will be performed in 60000 milliseconds: Restart the service."
When this happens, all terminals go down.
What could it be?
  • gdrenteria Profile Picture
    gdrenteria 12,290 Most Valuable Professional on at
    ADCS service error 7031
    Hi
    Best
    GR
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    ADCS service error 7031
    If restarting the Instance and SQL server does not solve the problem, it is recommended to submit a SR to Microsoft to ask them to assist in investigating this specific problem.
     
    Thanks.
    ZHU

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