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Finance | Project Operations, Human Resources, ...
Answered

The approve and reject option is not appearing in the work list

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Posted on by 3

Hi,

We have a customized workflow. The approve and reject option is not appearing in the EP work list. Any idea?

pastedimage1602499970538v2.png

Thanks,

Hari

I have the same question (0)
  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Hari,

    From the screenshot, it looks like the workflow operation has already completed. Could you please share a screenshot of the workflow history so that we could check the same?

  • Hariharans87 Profile Picture
    3 on at

    The workflow is not completed, i can see the approve button in Rich client.

  • Verified answer
    Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Hari,

    Have you can defined the ActionWebMenuItems on the Approval outcomes for this custom workflow?

    For an example, If you look at AOT > Workflow > Approvals, you can see that TSTimesheetApproval has outcomes with the ActionWebMenuItems property mentioned.

  • Hariharans87 Profile Picture
    3 on at

    The ActionWebmenuItem is not mentioned. I will add and let you know.

    Thank you very much for your help!

  • Hariharans87 Profile Picture
    3 on at

    I mentioned the approve web menu in the Approve outcomes, but still it is not reflecting in the work list.

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Hari,

    Did you try refreshing the cache in AX and doing an IISRESET on the SharePoint server?

  • Hariharans87 Profile Picture
    3 on at

    I have referred this link https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/239857/menus-of-action-button-are-missing-in-enterprise-portal-work-list/660495

    After i checked "Enable actions from the work list in Enterprise Portal" on workflow creation, it worked fine. So, we need update the web action menu item and enable the actions in workflow creation.

    Thanks you very much Gunjan Bhattachayya

    pastedimage1602588779237v1.png

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Completely forgot about that one :) Great that you got it working!

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