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How do I import the phone-calls that also maps to Participation Type?

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I have imported the below data as phone-calls. But because of the below filter it does not show up under 'My Phone Calls'

'My Phone Calls' is a system view; and I want to avoid asking the user to create a new view based on 'owner'.

How do I import the phone-calls that also maps to Participation Type?

Subject Product Type Description Category Sub-Category Regarding Due Date Sender Owner
Cross-sell Bank Mar-2017 #INB   Cross-sell Bank Loans Apple Inc. 28-04-17 Roger  Roger 

crm_5F00_myphonecalls.jpg

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  • Zohaib Uddin Khan Profile Picture
    Zohaib Uddin Khan 2,811 on at
    RE: How do I import the phone-calls that also maps to Participation Type?

    How the issue get resolved? Kindly share more, thanks.

  • Suggested answer
    Zohaib Uddin Khan Profile Picture
    Zohaib Uddin Khan 2,811 on at
    RE: How do I import the phone-calls that also maps to Participation Type?

    Why you want Participation Type = To Recipient; Sender; Owner Condition? If you can remove from 'System View', then it will be great!

  • Verified answer
    RogerChen Profile Picture
    RogerChen on at
    RE: How do I import the phone-calls that also maps to Participation Type?

    The issue had been resolved.

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