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Microsoft Dynamics CRM (Archived)

Setup CRM 2015 Unable to browse for the active directory objects!!!

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Posted on by

Dear all friends,

Anyone help me fix problem :(. I can't select OU when installing CRM 2015. Plz help me.

Thank you so much, thanks you :(

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  • Suggested answer
    Mithilesh Kumar Profile Picture
    10,047 on at

    Hi Nguyen,

    Is this a Development environment (having everything on the same box) or a Staging environment (split across multiple machines).

    If this is a Development environment, please follow below tutorial

    www.youtube.com/watch

    www.youtube.com/watch

    Thanks

  • Suggested answer
    Ragnar Hilmarsson Profile Picture
    3,427 on at

    Hi
     Ckeck the permission for the user account running the setup.
    Here are list of minimum persmissions: t

    Be a member of the Active Directory Domain Users group. By default, Active Directory Users and Computers adds new users to the Domain Users group.

    • Be a member of the Administrators group on the local computer where Setup is running.
    • Have Local Program Files folder read and write permission.
    • Be a member of the Administrators group on the local computer where the instance of SQL Server is located that will be used to store the Microsoft Dynamics CRM databases.
    • Have sysadmin membership on the instance of SQL Server that will be used to store the Microsoft Dynamics CRM databases.
    • Have organization and security group creation permission in Active Directory. Alternatively, you can use a Setup XML configuration file to install Microsoft Dynamics CRM Server 2013 when security groups have already been created. For more information, see Use the Command Prompt to Install Microsoft Dynamics CRM in the Installing Guide.
    • If Microsoft SQL Server Reporting Services is installed on a different server, you must add the Content Manager role at the root level for the installing user account. You must also add the System Administrator Role at the site-wide level for the installing user account.

  • Abed Haniyah Profile Picture
    4,287 on at

    Dear Nguyen,

    Please follow below tutorial

    www.youtube.com/watch

    Regards,

    Abed.

  • Community Member Profile Picture
    on at

    Hi,

    Please check for privileges that this user account have. Also make sure OU created in AD.

  • Community Member Profile Picture
    on at

    Hi Lee,

    this error message comes up mainly when your machine that you are trying to install the CRM on, is not on the same domain as your AD.

    Also you should be logged in to the machine as a domain user, rather than a local user.

    Also verify if you have created the OU on the AD before going ahead with installation of the CRM server.

    Vijay| Microsoft Dynamics CRM Support engineer

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