Possible to customize Lead Status Reason option mouseover description (popup)?

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Posted on by laurisofsystems

Hi CRM masters!

Please advise how would it be possible to customize this popup text. What I want to achieve is to put a little more text with explanation in the Lead Status Reason popup box that appears when hovering mouse over the button with option. It's the "As Cannot Contact" or "As Canceled" etc. What I'd like to put there is something like for example for Canceled "Use when canceled by owner of the Lead. Choose No Longer Interested in case canceled by Customer".

Can't find where to do this. Will appreciate your ideas. Have a suspicion this might have to be done via Ribbon Workbench but don't have enough experience with it yet. Thanks! Pic attached.

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laurisofsystems 7 on at

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RE: Possible to customize Lead Status Reason option mouseover description (popup)?

Felippe, thanks a lot for your comment, I'll look into this! Got to learn the Ribbon workbench finally ...
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Felippe 796 on at

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RE: Possible to customize Lead Status Reason option mouseover description (popup)?

Hi Lauris,

Seems like you want to edit the Alt text information. This could been done with Ribbon Workbench.

See this link:

https://ribbonworkbench.uservoice.com/knowledgebase/articles/138809-change-the-text-or-image-of-a-standard-button

Best Regards,

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