Multiselect not working for user

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Posted on by Manuel Steiner

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Hello

We are on an CRM Online v9.1 Instance and the Multiselect Optionsets are not working for a normal user. If I try to reproduce the error with my system administrator account it works fine. However, if a user tries to select the Multiselect Optionset it looks like this if he clicks on it:

8053.MicrosoftTeams_2D00_image.png

The dottet line just vanishes and he can't select anything.

Is this a common error or a privilege error?

Regards

Manuel

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Martin Donnelly 1,020 on at

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RE: Multiselect not working for user

Interesting. I've always figured prvReadSecurityRole to be one of the minimum requirements. Surprised anything worked for such a user.
Manuel Steiner 192 on at

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RE: Multiselect not working for user

I will post the answer here if I get any. Until then I'll mark your answer as verified since this is working for us. Thankyou so much
StefanS365 3,573 Most Valuable Professional on at

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RE: Multiselect not working for user

it puzzles me too
Manuel Steiner 192 on at

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RE: Multiselect not working for user

Hi Stefan

I tried it and it worked! I already have a MS Ticket open so I will ask them if this is really the case and why. Do you know why the user needs this privilege to edit a Multiselect optionset?
Verified answer

StefanS365 3,573 Most Valuable Professional on at

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RE: Multiselect not working for user

Hi Manuel,

Multi Select Option Sets require prvReadSecurityRole

See thread: community.dynamics.com/.../277017