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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Multiselect not workin...
Microsoft Dynamics CRM (Archived)

Multiselect not working for user

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Posted on by Manuel Steiner 196

Hello 

We are on an CRM Online v9.1 Instance and the Multiselect Optionsets are not working for a normal user. If I try to reproduce the error with my system administrator account it works fine. However, if a user tries to select the Multiselect Optionset it looks like this if he clicks on it:

8053.MicrosoftTeams_2D00_image.png

The dottet line just vanishes and he can't select anything.

Is this a common error or a privilege error?

Regards

Manuel

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I have the same question (0)
  • Verified answer
    StefanS365 Profile Picture
    StefanS365 3,575 Most Valuable Professional on at

    Hi Manuel,

    Multi Select Option Sets require prvReadSecurityRole

    See thread: community.dynamics.com/.../277017

  • Manuel Steiner Profile Picture
    Manuel Steiner 196 on at

    Hi Stefan

    I tried it and it worked! I already have a MS Ticket open so I will ask them if this is really the case and why. Do you know why the user needs this privilege to edit a Multiselect optionset?

  • StefanS365 Profile Picture
    StefanS365 3,575 Most Valuable Professional on at

    it puzzles me too

  • Manuel Steiner Profile Picture
    Manuel Steiner 196 on at

    I will post the answer here if I get any. Until then I'll mark your answer as verified since this is working for us. Thankyou so much

  • Martin Donnelly Profile Picture
    Martin Donnelly 1,030 on at

    Interesting.  I've always figured prvReadSecurityRole to be one of the minimum requirements.  Surprised anything worked for such a user.

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