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Authorizing LinkedIn User Profile inside Dynamics 365

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Posted on by Microsoft Employee

Hi, 

I'm trying to add myself as a LinkedIn User Profile, but whenever I try to authorize I get below message. Can someone tell me what I need to do? I'm relatively new to Dynamics.

Sk_E600_rmbillede-2018_2D00_10_2D00_16-kl.-12.23.11.png

  • Suggested answer
    Ghufran Profile Picture
    Ghufran 225 on at
    RE: Authorizing LinkedIn User Profile inside Dynamics 365

    Sorry to hear about your issues. Based on screenshot attached it seems some web resource is missing during deployment. we would need to take a deeper look into what causes this issue.

    would like to request if you could open a Support Ticket for this issue and provide the necessary environment (Tenant/ORg) information so we can continue our analysis.

  • shadwrack Profile Picture
    shadwrack on at
    RE: Authorizing LinkedIn User Profile inside Dynamics 365

    I am getting the same error and would love to get this configured.  The popup dialog opens and then closes so I can't even login to the LinkedIn page to select a profile to tie the record to.

  • Johnny Gong Profile Picture
    Johnny Gong 6,482 on at
    RE: Authorizing LinkedIn User Profile inside Dynamics 365

    Hi Partner,

    From your screenshot, I know there's some error when you authorize Dynamics 365 to sync data. 

    I think you need to confirm the security role like LinkedIn Lead Gen Forms Connector Salesperson.

    The step by step authorize D365 to sync data could be referred to this official document.

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/linkedin/connect-dynamics-365-linkedin#authorize--to-sync-data-from--campaign-manager 

    Hope it would help.

    Regards

    Johnny

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