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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AX 2012 R3 Async Clien...
Microsoft Dynamics AX (Archived)

AX 2012 R3 Async Client - Trouble Shooting

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Posted on by Community Member

Hi,

I am not able to download the data from AsyncServerService. In the client machine I get the below error messages every minute.  On the AX Server folder I can see the files under : C:\Program Files (x86)\Common Files\CDX\Download , but they are not transferring to the client machine.

 

 

UploadAgent.Execute() encountered FaultException with FaultType:DataException. Error Details: Failed to get upload interval for data store with name : AXRetailStore1 due to a GetUploadIntervalException. Error details : Failed to get upload interval for data store AXRetailStore1 due to DataStoreException. Error details: Failed to get the data store for: AXRetailStore1.System.ServiceModel.FaultException`1[Microsoft.Dynamics.Retail.SynchClient.Core.UploadServiceReference.SynchServiceFault]: Failed to get upload interval for data store with name : AXRetailStore1 due to a GetUploadIntervalException. Error details : Failed to get upload interval for data store AXRetailStore1 due to DataStoreException. Error details: Failed to get the data store for: AXRetailStore1. (Fault Detail is equal to Microsoft.Dynamics.Retail.SynchClient.Core.UploadServiceReference.SynchServiceFault).

And

DownloadSessionFile encountered FaultException with FaultType:DataException. Error Details: Failed to get download interval for data store with name : AXRetailStore1 due to a GetDownloadIntervalException. Error details : Failed to get download interval for data store AXRetailStore1 due to DataStoreException. Error details: Failed to get the data store for: AXRetailStore1..System.ServiceModel.FaultException`1[Microsoft.Dynamics.Retail.SynchClient.Core.DownloadServiceReference.SynchServiceFault]: Failed to get download interval for data store with name : AXRetailStore1 due to a GetDownloadIntervalException. Error details : Failed to get download interval for data store AXRetailStore1 due to DataStoreException. Error details: Failed to get the data store for: AXRetailStore1. (Fault Detail is equal to Microsoft.Dynamics.Retail.SynchClient.Core.DownloadServiceReference.SynchServiceFault).

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I have the same question (0)
  • Bashir Ahmad Profile Picture
    Bashir Ahmad 5,248 on at

    try the this:

    community.dynamics.com/.../273666.aspx

    also verify the following

    technet.microsoft.com/.../dn741441.aspx

    technet.microsoft.com/.../dn741439.aspx

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    I rectified my mistake, in place of Channel ID we gave Channel name. Async client exe now we are able to test everything.

    Now the data travels to the Client Message Database , but remains these with Status = 8.

    And for all the jobs we receive the below error :

    Microsoft.Dynamics.Retail.StoreConnect.Request.SQLHandler.ProcessTargetRequestHeaderException: ProcessTargetRequestHeader failed to execute all delete requests

    Delete request on table:[ax].[CURRENCY] failed to execute.

    Same message for all jobs - with different table names.

  • Community Member Profile Picture
    Community Member on at

    Hi Ankur

    I got error message like you mention it above. How to fix it ?

  • Suggested answer
    sumit0417 Profile Picture
    sumit0417 2,890 on at

    Stop the Async client --> Delete all the messages from client message database --> Restrat the client --> Run the Job.

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