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386Hi
I am new to Exchange/D365 sync and not sure how this is working.
We have following data scenario on contact:
joe A joe@test.us
joe B joe@test.us
joe C joe@test.us
In case a new email arrives on mailbox from joe@test.us
How is this associated /sync with existing contact ?
Does it know how to get "full name" and create a new contact if "full name " is 'joe D' and same email address?
thank you
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