We use Microsoft RMS (with a few bespoke add ins) to manage 10 retail shops. Obviously we have many returns to suppliers. I am try to understand the best ways to manage this using the system. ie transfering to supplier, reporting on what has been sent back, reporting on what is still owed credit and finally closing off once a credit received. If anyone can provide any guidance as to the best methods of doing this using the system I would be very grateful.
Regards
Mark Holloway
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