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Vendor Invoice Automation - Match Product Receipts Automatically- Failure with multiple receipts

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Posted on by CS-15101245-0

Hi everyone,

I'm encountering an issue with the background process "Match vendor invoice lines with product receipts." The invoices are imported via EDI, and the matching works only when there is a single receipt per purchase order. However, if there are multiple receipts for the same invoice — with partial quantities for different invoiced products — the process fails to work as expected.

Has anyone else experienced this issue?

Thank you!

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Dynamics 365 Finance

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CA Neeraj Kumar 5,135 Super User 2026 Season 1 on at

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Hi,

Please confirm about this parameter "Number of times to attempt automatic matching",

You can refer this article: https://learn.microsoft.com/en-us/dynamics365/finance/accounts-payable/submit-invoice-workflow-automatically

Extract from the article:

The matching process will run until the matched product receipt quantity equals the invoice quantity. However, if there are multiple product receipts for a single invoice line, you’ll need to run the process multiple times to achieve the full quantity match. You can specify the maximum number of times that the system should try to match product receipts to an invoice line before it concludes that the process failed. The process will run in the background, either hourly or daily.

Regards,

Neeraj Kumar

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CS-15101245-0 13 on at

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thank you @CA Neeraj Kumar for you response! I've already set the number to 24 but I'm still no getting any results from the automation process, the log remains empty. Is there anything else I might be missing?

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Arvind Bharti 856 Super User 2026 Season 1 on at

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Hi ,

Is it that system is not checking product receipts at all or it is not checking the multiple receipts?

If it is not checking at all, then apart from all the suggestion mentioned by other folks , check if on pending vendor invoice form header do you have include in automation enabled?

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CS-15101245-0 13 on at

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hi @Arvind Bharti, thank you for your response! yes, the invoice is included in process automation, I re-run the process, , and the batch job executed successfully, but there were no results. It seems like the invoice is not being picked up by the process

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