Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Suggest another produc...
Supply chain | Supply Chain Management, Commerce
Answered

Suggest another product on CPOS

(0) ShareShare
ReportReport
Posted on by ThuNgo 978

Hi Experts,

During testing there is a function that i dont know where to set it up.

Item: 81325, System will suggest that i could buy a battery with this product.

pastedimage1640751624924v2.png

Also buy a warranty

pastedimage1640751836008v3.png

But when i check the setting for this item:

1. There is no up-sell/ cross-sell for this item

pastedimage1640751876762v4.png 

2. This item is not serial item so it is not belong to the warranty function

pastedimage1640751906845v5.png

=> How can i replicate the setting for Item: 81325 to have the exact steps as demo data?

Thank in advance,

Best regards,

Thu

  • ThuNgo Profile Picture
    ThuNgo 978 on at
    RE: Suggest another product on CPOS

    Thank you!!

    It is
    pastedimage1640918599765v1.png

  • Verified answer
    SHOXF Profile Picture
    SHOXF 490 on at
    RE: Suggest another product on CPOS

    Please check the info code on item level.

  • nunomaia Profile Picture
    nunomaia 11 Moderator on at
    RE: Suggest another product on CPOS

    Check is product recommendations are generated from discounts

    pastedimage1640860404163v1.png

  • ThuNgo Profile Picture
    ThuNgo 978 on at
    RE: Suggest another product on CPOS

    Hi Nuno Maia,

    Thank for your reply, could you let me know which menu?

    I checked but cannot find.

    pastedimage1640859878816v1.png

    Thank and best regards,

    Thu

  • Suggested answer
    nunomaia Profile Picture
    nunomaia 11 Moderator on at
    RE: Suggest another product on CPOS

    Check store discounts in Retail and Commerce > Pricing and discounts

  • WillWU Profile Picture
    WillWU 22,352 on at
    RE: Suggest another product on CPOS

    Reply,

    Please have a look at the document:

    docs.microsoft.com/.../discounts-pos

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,489 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,305 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans