credit management hold list for sales order with 0.00 value

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Posted on by vishal.sai.b

we have a requests to release the some sales order with 0.00 value are being posted on credit management hold list
the reason for the hold was "Exceeded credit limit"&"term of payment"
but the sale order with value 0.00 value should not be posted in credit management hold list??

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huijij 19,811 on at

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Hi vishal,

A sales order can be placed in the hold list for the following reasons, if there are more than one reason for the hold, the reason will be Multiple. When you have researched the reasons for the hold and you have mitigated them, you can release the sales orders for further processing.

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