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Customer experience | Sales, Customer Insights,...
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Navision 2018 on prem integration with Dynamics Sales 365

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I am trying and failing to integrate Nav 2018 (on prem) with Dynamics 365 sales. Navision 2018 is updated to the latest version.

I have seen posts and guides refering to a plugin/solution that should be added to CRM but I could not see the name of this particular plugin/solution.

The account used to perform the connection has the system admin and system customiser roles within D365 CRM and it also is a non-interactive account and we have checked with and without a license assigned.

The error recieved is shown below.

Microsoft Dynamics NAV
---------------------------

Tilkoblingsoppsettet kan ikke valideres. Bekreft innstillingene og prøv på nytt.
Detaljert feilbeskrivelse: The system is unable to connect to Microsoft Dynamics CRM.

Detailed description: Unable to connect to CRM: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
Metadata contains a reference that cannot be resolved: 'https://instanename.api.crm4.dynamics.com/XRMServices/2011/Organization.svc?wsdl&sdkversion=0'. => The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. => The remote certificate is invalid according to the validation procedure.Unable to Login to Dynamics CRM
Unable to Login to Dynamics CRM.
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OK
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Any ideas?

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