Supply chain | Supply Chain Management, Commerce

How to set up real time service profile

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Posted on by ShawnDEV

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I have heard that the real-time Service is automatically activated when activating POS.

However, in my case it does not seem to work properly, like when paying on account at a POS.

So I checked the store's real-time service profile and it was set to Default. But the properties of this default profile was almost empty (see below image)

Do I need to fill in these properties to make it work ?

If yes, are there any examples explaining what to enter in these fields correctly? I do have access to IIS and services from VM. I just need to know what to put in

2020_2D00_11_2D00_19-10_5F00_05_5F00_39_2D00_Stores-_2D002D00_-Finance-and-Operations-and-7-more-pages-_2D00_-Work-_2D00_-Microsoft_0B20_-Edge.png

2020_2D00_11_2D00_19-10_5F00_05_5F00_20_2D00_Connector-for-Microsoft-Dynamics-AX-_2D002D00_-Finance-and-Operations-and-7-more-pages-_2D00_.png

Thank you.

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Shahil 635 on at

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RE: How to set up real time service profile

The real-time service profile you're looking at is for backward compatibility (AX2012). In D365 Commerce CDX accommodates RTS.

I suggest taking a look at the event logs to figure out where the calls are failing.
Guanghui on at

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RE: How to set up real time service profile

I don't think you can manually set real-time service profile in UI, you can check it in SQL server if you are working on UAT and DEV