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Customer experience | Sales, Customer Insights,...
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What is "Antragsteller" as (German) Display Name for Email-Subject supposed to mean?

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Posted on by 33

Please be so kind as to read my full post before responding.

I am working at an IT consultancy offering, among other things, (delegated) admin and customization services for Dynamics 365 Sales.
Recently I've come across the curious fact, that, across several tenants/customers, the email field "Betreff" (subject) has changed into "Antragsteller" in both some forms and in the DisplayName of the field.
Hence I'm assuming this change to come from Microsoft themselves since we certainly didn't make that change across several tenants.
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Is "Antragsteller" supposed to be a new German Microsoft term for email subject?

Thank you for your consideration.

I have the same question (0)
  • SaWu Profile Picture
    33 on at
    RE: What is "Antragsteller" as (German) Display Name for Email-Subject supposed to mean?

    Info from Microsoft Support Live Chat, seems like well known translation mistake, no ETA for fix.
    Thanks but no thanks.

    C
    Customer 12/10/2021 11:19 AM
    Hello and good morning/lunchtime from Cologne, Germany
    A
    A********** 11:22 AM
    Hello
    11:22 AM
    Good Morning
    C
    Customer 11:27 AM
    Did you already read my submitted report?
    A
    A********** 11:27 AM
    Yes I read ,
    11:27 AM
    This is a known issue
    11:27 AM
    I m sending you the instruction to change the field from your end
    11:27 AM
    Please wait
    C
    Customer 11:27 AM
    I would be interested to know where the issue comes from? Is this a translation mistake? Or a new feature?
    11:28 AM
    I'm frankly not interested at all to change the field on my own. The change affects a few dozen tenants/environments we help administer and I'm clearly not going to manually fix this.
    A
    A********** 11:28 AM
    No , I dont think this is supposed to be a new feature , It seems to be a translation mistake only
    C
    Customer 11:29 AM
    A mistake that's going to be fixed via an official channel right? Here's hoping you're not going tell every German CRM admin to fix the field in their own environments when the error was pushed through Microsoft.
    A
    A**********11:30 AM
    Yes , It'll should be fixed when the new update rolls out
    11:30 AM
    But if you want it to be fixed now , I can guide
    C
    Customer 11:31 AM
    I'm not going to fix it now. Can you specify an expected time of arrival of a new update? Is there not going to be hotfix or something?
    A
    A********** 11:32 AM
    Sorry , But I will have to check with engineering team
    11:32 AM
    I dont have any date to share now
    C
    Customer 11:33 AM
    I'm surprised the engineering team in involved. Does the fix have to included with an actual update? In my mind this is a pure translation error which could be easily patched without an actual content update.
    11:34 AM
    Not even a time frame to share? It doesn't have to exact. I'd really appreciate if you could get that for me so I/we can inform affected customers.
    A
    A********** 11:34 AM
    Please wait for few minutes
    11:34 AM
    I m checking internally
    11:34 AM
    with my team
    C
    Customer 11:35 AM
    Thanks!
    A
    A********** 11:44 AM
    Hello again
    11:44 AM
    Sorry for the delay
    11:45 AM
    I checked with my team , And they dont even have any date to share , Kindly wait , we'll update you via mail if we find an ETA
    11:50 AM
    Do let me know if you have any other questions
    C
    Customer 11:55 AM
    Well thanks for the effort and no thanks for the lack of an ETA. Have a great day.
    A
    A********** 11:56 AM
    Thank you for your time over Chat , You too have a Great Day
  • Community Member Profile Picture
    on at
    RE: What is "Antragsteller" as (German) Display Name for Email-Subject supposed to mean?

    Thanks for sharing!:)

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