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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Soft bounce - message-...
Customer experience | Sales, Customer Insights,...
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Soft bounce - message-expired - delivery time expired

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Posted on by TK-31050716-0
Hi all,
 
I'm getting soft bounce from warming emails I'd sent out, would like to understand ways to find out the root cause of the following issues:
 
Reason: Soft bounce
Category: message-expired
Details: delivery time expired
 
Additional information: It seems to happen on same group of user from Yahoo
 
Thank you for your reading this!
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