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Hi
I have 2 custom entities which are very similar in a Dynamics 365 v9 trial. The trial also include PSA and Field Service.
I have created a workflow which is triggered when a field changes in entity 1. The workflow will create a new record for entity 2 and copy fields from entity 1 to entity 2.
This works with the exception of 1 field. The problematic field is a global option set.
I can add a dynamic value to the option set in the workflow editor but when I click save and close, i get the following error. Please can I have some help resolving this?
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Xml.XmlException: Name cannot begin with the '>' character, hexadecimal value 0x3E. Line 1, position 9248.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseQName(Boolean isQName, Int32 startOffset, Int32& colonPos)
at System.Xml.XmlTextReaderImpl.ParseElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
at System.Xml.XmlDocument.Load(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(String xml)
at Microsoft.Crm.Application.WebServices.WorkflowWebService.UpdateCreateEntityStep(String activityId, String entityId, String createXml, String descriptionXml, String parentStepId, String rendererTypeCode): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #F4F4527EDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>0ac7c254-8cfd-4637-b5cc-4c36d3a139ea</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Xml.XmlException: Name cannot begin with the '>' character, hexadecimal value 0x3E. Line 1, position 9248.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseQName(Boolean isQName, Int32 startOffset, Int32& colonPos)
at System.Xml.XmlTextReaderImpl.ParseElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
at System.Xml.XmlDocument.Load(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(XmlReader reader)
at Microsoft.Crm.SharedUtil.CreateXmlDocument(String xml)
at Microsoft.Crm.Application.WebServices.WorkflowWebService.UpdateCreateEntityStep(String activityId, String entityId, String createXml, String descriptionXml, String parentStepId, String rendererTypeCode): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #F4F4527E</Message>
<Timestamp>2017-12-20T17:47:32.3532668Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>
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Great. That worked. Thank you
Maybe this will help. Found this answer:
Last weekend I had the same problem.
The solution was to use Internet Explorer as Browser.
In IE i had no problems, but in Firefox i had the same problems as you describe!
Test it - its working!
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