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I am using the Samsung android apps and phone or the tablet gives me same error and can not sign in.
I can still use from the desktop edge, but not from the windows app.
Hello,
We're looking into this now.
Thanks,
Chris
Hi Chris. We are realising the same problem as Hakan has described on our demo environment. We are a partner and CSP and have not had any success in logging a support case with Microsoft (we have been directed to 3 different support areas). What is the correct approach to raising a support case if we are a CSP?
I think you open cases through your CSP web portal.
I tried that initially. They directed me to itmbssupport as it is a techical issue. Itmbssupport then tell me to raise the issue here at lcs mbs2.microsoft.com/.../newstart.aspx.
And when you arrive at that web page there is no place to log an incident....
If you are a CSP and use the 'My Support' option at the top - partner.microsoft.com/en-US
There is an option for 'Submit a Product Support Incident'.
This issue should be resolved.
Thank you very much Chris it is working now.
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