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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error when trying to s...
Microsoft Dynamics CRM (Archived)

Error when trying to schedule daily reports

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Posted on by Greg Brooks

I tried to schedule reports to run on a daily basis. I used reports that came with CRM and reports that I created. I got the same result - a cryptic error that an error occured and pointing me to the MS Dynamics CRM Community. If that fails contact Microsoft support.

 Any one have any ideas on how to troubleshoot this - or experienced this same problem?

 Greg

 

 

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at
    You will have to run the report in context of a user with the appropriate user rights and use windows credentials. Second tab from top, i think. Brgds Bjorn
  • Greg Brooks Profile Picture
    Greg Brooks on at

    No such tab or option. The scheduling wizard does not ask or display anything about a user. I am a system adminstrator and system customizer.

  • Community Member Profile Picture
    Community Member on at
    My bad, You are using the scheduling wizard from within CRM. I was refering to the subscriptions for reports on SQL Report Services. Sending e-mails to specific users with the report attached or embedded. Have no experience in the scheduled reports from CRM. Think they are just snapshots generated.
  • Greg Brooks Profile Picture
    Greg Brooks on at

    More information. I rebooted the server last night. I tried to schedule a report and got the following entry in the application event log:

    Log Name:      Application
    Source:        ASP.NET 2.0.50727.0
    Date:          5/27/2010 10:53:14 AM
    Event ID:      1309
    Task Category: Web Event
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      CRM.securedatainc.com
    Description:
    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 5/27/2010 10:53:14 AM
    Event time (UTC): 5/27/2010 3:53:14 PM
    Event ID: 423cfa102acd455791f09ccc11150201
    Event sequence: 6904
    Event occurrence: 2
    Event detail code: 0
     
    Application information:
        Application domain: /LM/W3SVC/1/ROOT-1-129193858497756435
        Trust level: Full
        Application Virtual Path: /
        Application Path: C:\inetpub\wwwroot\
        Machine name: CRM
     
    Process information:
        Process ID: 3708
        Process name: w3wp.exe
        Account name: NT AUTHORITY\NETWORK SERVICE
     
    Exception information:
        Exception type: CrmReportingException
        Exception message: An internal error occurred on the report server. See the error log for more details.
     
    Request information:
        Request URL: http://crm.securedatainc.com/SDI/CRMReports/ReportSchedule/ScheduleWizard.aspx?id=2bE4F982C3-B862-DF11-908E-005056874DA12d
        Request path: /SDI/CRMReports/ReportSchedule/ScheduleWizard.aspx
        User host address: 172.16.10.144
        User: SECUREDATAINC\Gregory.Brooks
        Is authenticated: True
        Authentication Type: Negotiate
        Thread account name: NT AUTHORITY\NETWORK SERVICE
     
    Thread information:
        Thread ID: 12
        Thread account name: NT AUTHORITY\NETWORK SERVICE
        Is impersonating: False
        Stack trace:    at Microsoft.Crm.Reporting.ReportServer.VerifyAndConfigDataConnector()
       at Microsoft.Crm.Reports.ReportSchedule.ScheduleWizard.ConfigurePage()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
     
     
    Custom event details:

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="ASP.NET 2.0.50727.0" />
        <EventID Qualifiers="32768">1309</EventID>
        <Level>3</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-05-27T15:53:14.000Z" />
        <EventRecordID>33965</EventRecordID>
        <Channel>Application</Channel>
        <Computer>CRM.securedatainc.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>3005</Data>
        <Data>An unhandled exception has occurred.</Data>
        <Data>5/27/2010 10:53:14 AM</Data>
        <Data>5/27/2010 3:53:14 PM</Data>
        <Data>423cfa102acd455791f09ccc11150201</Data>
        <Data>6904</Data>
        <Data>2</Data>
        <Data>0</Data>
        <Data>/LM/W3SVC/1/ROOT-1-129193858497756435</Data>
        <Data>Full</Data>
        <Data>/</Data>
        <Data>C:\inetpub\wwwroot\</Data>
        <Data>CRM</Data>
        <Data>
        </Data>
        <Data>3708</Data>
        <Data>w3wp.exe</Data>
        <Data>NT AUTHORITY\NETWORK SERVICE</Data>
        <Data>CrmReportingException</Data>
        <Data>An internal error occurred on the report server. See the error log for more details.</Data>
        <Data>http://crm.securedatainc.com/SDI/CRMReports/ReportSchedule/ScheduleWizard.aspx?id=%7bE4F982C3-B862-DF11-908E-005056874DA1%7d</Data>
        <Data>/SDI/CRMReports/ReportSchedule/ScheduleWizard.aspx</Data>
        <Data>172.16.10.144</Data>
        <Data>SECUREDATAINC\Gregory.Brooks</Data>
        <Data>True</Data>
        <Data>Negotiate</Data>
        <Data>NT AUTHORITY\NETWORK SERVICE</Data>
        <Data>12</Data>
        <Data>NT AUTHORITY\NETWORK SERVICE</Data>
        <Data>False</Data>
        <Data>   at Microsoft.Crm.Reporting.ReportServer.VerifyAndConfigDataConnector()
       at Microsoft.Crm.Reports.ReportSchedule.ScheduleWizard.ConfigurePage()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    </Data>
      </EventData>
    </Event>

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