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Microsoft Dynamics CRM (Archived)

Grid cells misaligned in CRM 365 on-premise

Posted on by Microsoft Employee

Hello guys,

we have an issue with the alignment of the data rows in the grids:

misalignedcells.PNG

As you can see from the picture above, the cells in the data row are misaligned with the cells in the header. The reason is that in the data row there's a hidden checkbox (its tooltip will pop up when the cursor is placed over the empty space before the first cell in the data row) which takes some place and it causes that all cells after that are moved to the right a little bit.

I already tried to modify the customization.xml file where the definition of the view is located:

<savedquery>
<IsCustomizable>1</IsCustomizable>
<CanBeDeleted>0</CanBeDeleted>
<isquickfindquery>0</isquickfindquery>
<isprivate>0</isprivate>
<isdefault>1</isdefault>
<returnedtypecode>10073</returnedtypecode>
<savedqueryid>{726a7a92-3361-49f3-8308-bdbddb90a924}</savedqueryid>
<layoutxml>
<grid name="resultset" object="10073" jump="sir_name" select="0" icon="0" preview="0">

Before the change there was:

<grid name="resultset" object="10073" jump="sir_name" select="1" icon="1" preview="1">

I changed it to:

<grid name="resultset" object="10073" jump="sir_name" select="0" icon="0" preview="0">

But this has not any effect on the presence of the hidden checkbox.

I tried IE 11, Edge and Chrome but they behave same.

Do you have any suggestions how to overcome this?

Yours sincerely,

Petr.

*This post is locked for comments

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Grid cells misaligned in CRM 365 on-premise

    Petr,

    You can start here - www.microsoft.com/.../product-support.aspx

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Grid cells misaligned in CRM 365 on-premise

    Hi Andrii,

    thanks for the reply. Do you know some official web site where can I raise the ticket? I tried to find something but Microsoft does not make this easy.

    Regards,

    Petr.

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Grid cells misaligned in CRM 365 on-premise

    Petr,

    I'm afraid that the only way is to get in touch with Microsoft and open support ticket.

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