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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Generate Invoice is gr...
Microsoft Dynamics AX (Archived)

Generate Invoice is greyed out on a confirmed\receipted PO

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Posted on by AngelAX 245

Good Day

I have a PO that needs to be posted, but the generate invoice button is greyed out.

There's no pending invoice.

This does not happen to other confirmed\receipted 

See screenshot below

PO-receipted.PNG

Regards

Angel AX

*This post is locked for comments

  • AngelAX Profile Picture
    AngelAX 245 on at
    RE: Generate Invoice is greyed out on a confirmed\receipted PO

    Dear Galyna

    Indeed the vendor was on hold.

    Thank you very much

    Regards

    Angel AX

  • Suggested answer
    NaveenKumar S Profile Picture
    NaveenKumar S 3,354 on at
    RE: Generate Invoice is greyed out on a confirmed\receipted PO

    Does the user have the invoicing rights?

  • Verified answer
    Galyna Fedorova Profile Picture
    Galyna Fedorova 3,566 on at
    RE: Generate Invoice is greyed out on a confirmed\receipted PO

    Hi Angel AX,

    Can it be the case that your vendor is on hold?

    BR,

    Galyna

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Generate Invoice is greyed out on a confirmed\receipted PO

    Hello Angel AX,

    Is it possible that you lack the proper user rights?

    Have you double checked with your colleagues whether they are able to see the button active?

    Is there possibly a workflow setup that needs to be completed?

    Is the PO or ordinary PO or linked to a journal type PO in the header?

    Best regards,

    Ludwig

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