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Microsoft Dynamics CRM (Archived)

Making Specific Email Templates Available to Specific Teams/Users

Posted on by 66

Hi Everyone,

We have a handful of email templates we would like specific users (customer service team) to have access to and nothing else. I am aware we can make them private or global, but I was hoping for something a bit more layered.

Would there be a way to do so in Dynamics 365?

Thanks,

Word

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  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Making Specific Email Templates Available to Specific Teams/Users

    Hi,

    It looks like you want to implement security on individual email template? If this is correct then I am afraid there isn't any supported way to achieve this requirement :(

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