Kevin, I was also in same problem. Below is steps I did.
Let all user log off from GP and Recreate reports.dic file-->Export package file from -->Microsoft Dynamics GP-->Tool--Utilities-->Customization and Maintenance-- Export. Delete or rename existing Reports.dic file and Import again package file. You will see error in Reporting if any.
Just now one of user was facing "MEM_Bad_Pointer" issue I did reinstallation but GP was not getting install because of ProductID 6499. To Fix Installation Error :
To fix this error:
1. Run a repair or update on the Microsoft Dynamics GP client under the Windows Control Panel. This will reinstall the Dynamics Online Services application dictionary and the assembly.
NOTE: You will not see this application in a list of selections as it appears to be a "default" application and it will reinstall itself.
However if you not interested in repairing the application and rather completely get rid of the Dynamics Online Services feature, then follow these steps:
1. Under the Microsoft Dynamics\GP folder, locate and delete the DO6499.dic dictionary file.
2. Remove all references of this product from the application launch file, DYNAMICS.SET.
6499
Dynamics Online Services
:C:Program Files/Microsoft Dynamics/GP/DO6499.DIC
:C:Program Files/Microsoft Dynamics/GP/Data/DO6499F.DIC
:C:Program Files/Microsoft Dynamics/GP/Data/DO6499R.DIC
NOTE: Don't forget to decrease the number of products by 1 in the DYNAMICS.SET file. Usually, this is the first entry in the launch file.
3. Locate the AddIns folder and delete the Microsoft.Dynamics.GP.OnlineServices.dll assembly file
4. Also remove the Application.DynamicsOnlineServices.dll from the GP installation folder
After reinstallation everyting is working fine.
Hope solution will help you to resolve your issue.
Let me know it got resolved or not.
Thanks
Sandip
210.440.9855