dynamics 365 recurring appointments not creating enough appointments

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Posted on by Khai Hoang

So I set the recurrence pattern like this screenshot below, but when check the latest appointment it's not 13/10/2022, it's stop from 01/09/2022. Can someone explain this ?

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Community Member Microsoft Employee on at

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RE: dynamics 365 recurring appointments not creating enough appointments

Hi Khai,

Appointments that are recurring but extend longer than one year can cause problems.
Microsoft recommends that you have these appointments re-occur for one year only and then set up the re-occurrence again.

Does OUTLOOK set limitation on recurring appointments which requires - Microsoft Community

After my tests, this is indeed the case:

1.More than one year:

One day of appointments per week repeated 60 times, latest will be more than one year.

The total number of appointment is 54, The date of the last appointment is 9/2/2022.

2.Within one year:

Two days of appointments per week, repeated 60 times, latest will be in one year.

The total number of appointment is 60, The date of the last appointment is 3/18/2022.(Within one year)

Regards,

Leah Ju

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Khai Hoang 25 on at

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RE: dynamics 365 recurring appointments not creating enough appointments

Hi Tyson, do you have any documentations about limitation of recurring appointment ? Can I change the max limit ?

Thanks
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Tyson Bosse on at

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RE: dynamics 365 recurring appointments not creating enough appointments

Hello Khai,

Dynamics has a limitation of how far out you can set a recurring appointment. You are hitting the max limit and this is by design.

Thanks,

Tyson
Khai Hoang 25 on at

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RE: dynamics 365 recurring appointments not creating enough appointments

Sorry for your misunderstanding, my question is why it's missing some appointments, instead of creating 60 appointments, system only create 54 appointment ?
Community Member Microsoft Employee on at

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RE: dynamics 365 recurring appointments not creating enough appointments

Hi,

Maybe you can start from 8/26/2021 in dialog.

Regards,

Leah Ju

Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.