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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Sepa Direct Debit Stat...
Microsoft Dynamics AX (Archived)

Sepa Direct Debit Status file

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Posted on by Narve

We are setting up SEPA Direct Debit for a customer and we have installed hotfix for SEPA Direct Debit.

Version: Ax2012 R2 CU7  (soon upgraded to Ax2012 R3)

Sending file to bank works OK, but we are missing functionality for import status file from bank into AX.

 The bank operates with ISO 20022 – pain.002.001.03 (Payment Status Report) as described by the ISO 20022 – pain.002.001.03 standard

Legal entities in Irland and Spain. 

 

It looks like this is not supported by Ax 2012?

Any Ideas?

Is it planned functionality?

Our Customer has a huge amount of Sepa Direct Debit payments. How does other customers handle status changes for payments?

 

 

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Why do you want to import this status file into AX? Is this a legal requirement in Ireland and Spain? In my home country germany companies typically generate the DD payment file, transfer it to the bank. If all DD prerequisites are fulfilled the DD shouldn't fail.

    Best regards

    Ludwig

  • Narve Profile Picture
    Narve on at

    It is not a legal requirement.

    The status file contains information about rejected transactions with status codes.

    Transactions can be rejected for technical reasons, such as invalid format, wrong IBAN, account is closed, debtor refuse to pay....

    The debtor can refuse to pay an authorised collection up to 8 weeks after it has been booked.

    The debtor can refuse to pay an unauthorised collection up to 13 months after it has been booked.

    With 100 000 customers it is time consuming and wasted time handling this rejections manually.

  • Community Member Profile Picture
    Community Member on at

    Hi Narve,

    Were you able to find any solution around this. We are facing exactly the same requirement than you have described, plus the initial setup of the mandate for Direct Debit

  • Narve Profile Picture
    Narve on at

    No, didnt find any solution.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Good morning,

    I'm not aware of a return file function for the countries mention would, however, like to ask to post this on the ideas/experience site so that Microsoft knows about the requirement and can provide a solution.

    Many thanks for your support

    Ludwig

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