web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Error while clicking HQ Manager

(0) ShareShare
ReportReport
Posted on by 10

Dear All,

While clicking on the RMS Head Quarters manager getting the below error.

Error-HQ-Manager.png

I have the same question (0)
  • Suggested answer
    ToddB Profile Picture
    on at

    Hi Ahmad,

    Based on the error message, I would recommend validating the database in Headquarters Administrator | File | Configuration; and verifying the selected database is an RMS Headquarters database.

    With that error message coming up, it appears the system may be pointing to a Store Operations database.

    ________________________________

    Just a note that Mainstream support for Microsoft Dynamics RMS 2.0 ended on July 10, 2016; and extended support ends on 7/13/2021:

    https://community.dynamics.com/rms/b/rmssupport/archive/2015/10/22/microsoft-dynamics-rms-2-0-mainstream-support-discontinuation-july-10-2016

    https://support.microsoft.com/en-us/lifecycle/search?alpha=dynamics%20retail%20management%20system

    .6837.RMS-Support-End-Date.png

    This is less than12 months from now; and you can continue using RMS after this date but technical support will not be available.

    I would recommend checking with your partner in regard to what they may recommend as a replacement system after the extended support end date.

    Please let me know if this answers your question

  • Suggested answer
    Ahmad Hamad1 Profile Picture
    10 on at

    It resolved the issue Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,785

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 1,007 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 948 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans