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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error while importing ...
Microsoft Dynamics CRM (Archived)

Error while importing solution from CRM 365 online to CRM 365 on-premise

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Posted on by Community Member

Hello, 

I exported the solution from CRM 365 online. I am getting the following error while trying to import the solution in D365 on-premise environment. The Target environment is Dynamics 365 version 8.2.0000.0.749 (December 2016 update for Dynamics 365 applied)

Image-031.png

I read in the documentation that I can choose the target version type of the solution while exporting from CRM Online for backward compatibility but I don't see that option when I export my solution from CRM online 365.

Is there any workaround/hack for this?

Need urgent assistance. 

Thanks, 

REgars

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    msdn.microsoft.com/.../dn689055.aspx

    Checked this, but not able to find the option to select the Target version for exporting the solution.

  • Suggested answer
    Andras Fordos Profile Picture
    Andras Fordos 112 on at

    Good Afternoon,

    .

    As for selecting the solution version: this question should pop up during export (both for managed or unmanaged), after choosing the solution type. Please note, that you can not choose target version, while exporting the default solution. It also will not pop for instances on version 9 - at time of this answer.

    .

    As for solving your issue: for being able to provide a proper answer, I would like to know also the version of your D365 instance, and whether it is an unmanaged solution or the default one, which you try to export.
    If under D365 instance you refer to v9, then it never prompts the question to choose target version (yet - until a later minor release), but in this case your linked document is incorrect, see the right one:
    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/export-solution-specific-version
    .
    ... And for a not proper answer/hack... in the exported zip, in the solution.XML you can see, which version the solution is targeting. "Hack" could be playing around with this tag, but I strongly advise against it, as it is unsupported to mess with the solution.XML!
    .
    Little bit detail: newer versions of CRM usually itroduce fresh capabilities, which are not part of previous versions. When you identify the target version, CRM removes solution components from the exported ZIP, which depend on newer capabilities than the targeted version can offer. If you start to play around with the solution.XML, but your ZIP still contains components, which should not be there ("introducedversion" tag in customization.XML), you may end up with a corrupted solution, or even after the import (if it will be at all succesful), a probably corrupted instance.
    .
    Best regards

  • Community Member Profile Picture
    Community Member on at

    Good Morning,

    Thanks Andras for tips. Speaking of the solution version selection, I am not using the default solution. I even created a new Test solution and tried to export it but still didn't see the option to select the version.

    My source CRM is a trial version of Dynamics 365 online version 9.0. My target is Dynamics 365 on-premise 8.2.0000.0749 (December 2016 update for Dynamics 365 applied)

    Defining the target type is the best way to export the solutions for back-ward compatibility but I don't see this happening here. This is really painful since Microsoft should really provide handy tools if it wants to promote Dynamics 365 usage.

    Yes I am aware of the version attributes in the Solution.XML and the customization.xml but I really don't want to go that far as it would compromise the solution integrity which I can't afford.

    Please suggest.

    Kind Regards,

    Fahad

  • Community Member Profile Picture
    Community Member on at

    Hello,

    Is there a way I can request @Microsoft to export for me the solution for 8.2?

  • Verified answer
    Andras Fordos Profile Picture
    Andras Fordos 112 on at

    Good Morning,

    .

    Having the Trial instance as source explains your issue: this feature is not yet part of version 9 as per documentation.

    If your company does not have direct contact to Dynamics support, you have to try raising a ticket trough either the Office Admin Portal (Support -> New Service Request), or the new Dynamics Help&Support admin portal.

    .

    I hope, that I could answer all your questions.

    .

    Best regards

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